Dec 13, 2012
Windstream Named ShoreTel’s Top Contact Center Partner of the Year
Windstream recognized for outstanding business performance, expertise and sales
LITTLE ROCK, Ark. – Windstream Corp. (Nasdaq: WIN) has been named as ShoreTel’s Top Contact Center Partner of the Year worldwide.
The annual awards were formally presented at the ShoreTel Champion Partner Conference 2012 at The Walt Disney Dolphin Resort in Lake Buena Vista, Fla., on Nov. 8. Channel partners from around the world were recognized for their outstanding business performance, customer satisfaction, increased revenue performance, technical expertise, and overall growth in FY 2012.
As ShoreTel’s Top Contact Center Partner of the Year, Windstream exemplifies the highest levels of business performance, expertise, and sales achievement that ShoreTel seeks in its channel partners. Windstream is a ShoreTel Gold Partner – the highest level a partner can achieve.
"Windstream is proud to combine efforts with ShoreTel in offering a broad portfolio of unified communications solutions to respond to the diverse needs of our customers, both large and small," said Don Perkins, vice president of Business Marketing for Windstream.
By partnering with ShoreTel, Windstream can offer productivity enhancing solutions, such as call center functionality and advanced mobility, required by larger enterprise customers. Additionally, ShoreTel and Windstream can deliver cost saving solutions that enable businesses of all sizes to more easily retain, attract and connect to their own customers.
"Windstream is leading the way in delivering ShoreTel’s best in class contact center solution,” said Pejman Roshan, vice president of Product Management for ShoreTel. “We congratulate Windstream on achieving one of ShoreTel’s highest partner recognitions.”
Windstream’s premises-based equipment and application offerings provide customers with competitive pricing, flexible payment options, and seamless implementation with a single point-of-contact for service and repairs. For more information about Windstream's converged communication solutions, or any of Windstream's next-generation data services, visit www.windstream.com.
Windstream Corp. (Nasdaq: WIN) is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas. Windstream has more than $6 billion in annual revenues and is listed on the S&P 500 index. For more information, visit www.windstream.com.
ShoreTel, Inc. (NASDAQ: SHOR) is a provider of business communication solutions whose brilliantly simple unified communications platforms, applications and mobile UC solutions promise a new rhythm of workforce engagement and collaboration. With costly complexity eliminated by design from its award-winning, all-in-one IP phone system, UC and contact center solution, and its industry-leading hosted phone system, workers enjoy a freedom and self-reliance that other providers can’t match. Users have full control to engage and collaborate, no matter the time, place or device, for the lowest cost and demand on IT resources in the industry. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit shoretel.com or shoretelsky.com.